We offer a 30-day return window. This means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must meet all of the following conditions:

• In the same condition as when you received it
• Unworn and unused
• All original tags attached
• In its original packaging
• Accompanied by the receipt or proof of purchase

To initiate a return, please contact us at shop@akiraa.de. Once your return is accepted, we will send you a confirmation along with detailed instructions on how to send your item back.

Approved returns are shipped back to our warehouse at the buyer's expense. Please send to:

For any questions about your return, contact us at shop@akiraa.de.

Certain items are not eligible for return, including:

• Perishable goods (e.g. food, flowers, or plants)
• Custom or personalized items (e.g. special orders)
• Personal care products (e.g. beauty products)
• Hazardous materials, flammable liquids, or gases

The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can purchase the new item separately.

Notwithstanding the above, if your order is being shipped to a destination within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As outlined above, the item must be in the same condition as received — unworn, unused, with all tags attached, and in its original packaging — along with your receipt or proof of purchase.

We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may require additional time to process and post the refund.